Yes, you can use the palm to play games, enter addresses, and/or memo's; all while talking on the phone. The reviews that you are reading are talking about the "Phone" application, which in and of itself is not touch sensitive. However, you can exit that app while on a phone call and use the Palms other features.

Hope this helps...

Byrd Dog

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You should be 10% smarter than the equipment you operate. For some of you, the 7135 is not the best choice of equipment.