The first one has been answered several times. Use a comma for a soft pause (use more than one if you need a longer pause) and a % for a hard pause. To release the hard pause after it's dialed, you hit the ok button.

Your second question: In phone mode, scroll down to Address Book, hit OK, scroll down to View Speed Dial List, hit OK.

To answer the next question you will have...To change the voicemail number that gets dialed by pressing the #1 speed dial, go to the Message app, either through palm or the phone menu. Tap on the menu soft button and under settings go to Voice Mail. You can edit the number there to add the # and pauses to access your voice mail. Another tip is to put your phone number in there instead of *86 so you can get to your messages even if roaming.

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