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Old 04-10-2003, 01:52 PM
     
  #4 (permalink)  
dreaderus
Converged
Join Date: 03-03-2003
Posts: 80
 

agree and disagree

Customers will be disloyal to a carrier after a period of time by activating with promos and incentives on a new service with a competitior becuase the existing carrier cannot afford to renew activation promos on a yearly basis. Taking a loss to gain a customer is standard fare, but now in order to retain them, it seems further loses will be required. The mobile number was a way to retain a customer if indirectly.

It would be nice to switch carriers and take your number with you, and convienent. sadly however this will increase the overal churn of all carriers, and possibly in the long run affect cellular pricing.

Dreaderus
 
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